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Customer Relationship Metrics
CRM Metrics Scorecard helps to find out if your Customer Relationship processed are running well. Customer Relationship Metrics focuses on some general indicators that helps to measure performance of...
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Analyze your call center ratios to improve business performance
Most big companies have own call centers which perform different tasks. If a company sells products, there should always be a call center which takes orders by phone, as not all people prefer using...
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